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> Success Stories > Sumitomo Corporation (Singapore) Pte. Ltd. |
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Sumitomo Corporation (Singapore) Pte. Ltd.
- Increase efficiency of software distribution and
patch management
- Improve visibility of client PC resources
- Reduce report-to-resolve cycle time for end-user
issues
- Lower administrative burden on regional and local
IT teams
- Centralized and localized distribution of software
using JP1/Software Distribution
- Use of JP1/Remote Control to quickly identify and
resolve end-user issues
- Inventorizing of client PC assets using JP1/Software
Distribution
- Automated and easy-to-schedule distribution of software
- Time to distribute SAP R/3 patches reduced from
days to hours
- 50% drop in number of helpdesk enquiries needing
at-desk support
- voidance of additional IT headcount
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What
Customers Are Saying |
“In Hitachi JPI/SD, we found a rich set of features
that more than matched our needs, a superior and highly
intuitive user interface, ease of operation, and sensible
pricing. What also impressed us were the effort made by
Hitachi Asia to gain a clear understanding of our needs
at the pre-sales stage and its strong commitment to support
us across the geographical sphere of deployment.”
Mr. Yasuhiro Sato
Senior Manager,.IT Department
“Overall, the administrative burden on the regional
IT team has been reduced by 40-50%. This leaves us more
time to devote to helping our business groups bring value
to our clients and respond to marketplace dynamics.”
Mr. Itaru Hirai
Senior IT Executive,.IT Department
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Success Stories
