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Northport (Malaysia) Berhad
- Improve software distribution and patch management
- Facilitate quarterly hardware and software audit
- Enhance end-user support
- Minimise Web downloads of unauthorised software
- Centralised asset management of client hardware
and software using JP1/Software Distribution
- Helpdesk support including remote control using
JP1/Remote Control
- Distribution management of software using JP1/Software
Distribution
- Automated distribution of software
- Swift problem diagnosis and resolution
- More productive IT and end-user staff
- Better visibility and allocation of IT assets
- Improved IT governance
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What
Customers Are Saying |
“We now have much more actionable information
than before and are able to perform proactive planning;
though that was not the original intent when we deployed
Hitachi JP1 Software Distribution. This information is
leveraged for software audit, asset management, hardware
replacement planning and budgeting, and problem resolution,
among other things. And, of course, software rollouts
and patch management are now a breeze.”
M. Suresh Kumar
Assistant GM, Information Services Department
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Success Stories
